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  • Profile Image

    form not showing on mobiles.

    Asked by hiteshjn on November 11, 2016 at 02:28 AM

    The form has been embedded on the following link: http://wallabies.in/registration.html

    I've added the form using the "

    <script type="text/javascript" src="https://form.jotform.me/jsform/63001241404436"></script>" tag.
    I even tried dropping the mobile responsive widget, but still it does not show up on mobiles. Please help me resolve this issue.
    Page URL:
    http://wallabies.in/registration.html

    JotForm Mobile jsform div
  • Profile Image
    JotForm Support

    Answered by candy on November 11, 2016 at 02:36 AM

    Hello,

    I have checked your form and your web page. I have seen that your form is invisible in your web page on mobile phones. However, I am able to see your form on mobile phones with the following URL http://www.jotform.me/form/63001241404436 

    Could you please try to embed your form with iFrame to your page as the following screenshot:

    Please try and if the issue still persists, let us know.

    Thank you.

     

  • Profile Image

    Answered by hiteshjn on November 11, 2016 at 03:47 AM

    I tried the iframe method and the issue is still there.

  • Profile Image
    JotForm Support

    Answered by olivia on November 11, 2016 at 04:48 AM

    I have checked your embedded form on Android and iOs platforms but I didn't replicate the issue. 

    Could you please clear your caches on mobile and try again?

    If the issue persists, please provide screenshots of your problem? 

    I'll be awaiting for your reply.

    Thank you.

  • Profile Image

    Answered by hiteshjn on November 11, 2016 at 08:16 AM

    The forms have started showing all of a sudden. I think the iframe method did the trick. Thanks.