- TotalHairXAsked on November 11, 2016 at 10:10 PM
I'm having issues going into advanced editor with form customization resetting itself. Changing background colors etc. Also, I'm having a dickens of a time getting the form to be responsive. Why is the cover photo and some of the widgets only 350px wide but others full width on mobile. Design looked GREAT on pc. I'd like to get this working asap. This is the form that will justify upgrading My account. I'm going to be driving paid traffic to this form in December.Are you able to log in to my account and edit? The issue occurred on two different computers one mac other pc on two different browsers. I can no longer customize the form with the advanced editor.What size settings do I need to work on mobile and pc.
Please help me.
- BorisAnswered on November 12, 2016 at 05:38 AM
In order to make your form mobile responsive, I would first recommend adding the Mobile Responsive widget to it, so that your images will be properly resized on mobile devices:
Please try it out, and let us know whether it resolves the issues you were having with mobile responsiveness.
When it comes to not being able to make further changes in the Form Designer, as it is a separate issue from the mobile responsiveness, it has been moved to a support thread of its own:
We will assist you with it there, shortly. Thank you.