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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Options in the Recipient Email in the Email Autoresponder wizard is showing blank

    Asked by marcou91460 on November 12, 2016 at 08:16 AM

    When I try to choose a recepient email, the system comes up with an empty field. e.g. I cant select any recepient email. 

    https://eu.jotform.com//?formID=63144192261349  once filled doesn't send any email. 

     

    Thanks 

    Screenshot
    email empty field select recipient email autoresponder auto responder email field emails
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    JotForm Support

    Answered by Mike_G on November 12, 2016 at 10:40 AM

    I would like to apologize. I have checked the form you mentioned in your post, however, I have not seen an Email Autoresponder set up in it and an email field.

    To learn more about creating Email Autoresponders, please refer to the guides below:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings

    If, in any case, I have misunderstood your concern, please feel free to get back to us with more details explaining the issue.

    Thank you.