What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email not sent after submission

    Asked by philfeldman on November 22, 2016 at 11:54 AM

    I am not receiving email notifications when completed forms are submitted to my Jotform account.


    Everything was working fine for a few years, until about 2 weeks ago.

    Here is the url address:



    I have also read the reference article https://www.jotform.com/answers/213853-Email-notifications-not-working-, bu still no luck.

    Is there some setting that you guys might reset?


    Thank you.

    Phillip Feldman





    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike on November 22, 2016 at 01:45 PM

    Your email address is no longer listed in our bounce list. The email delivery should be restored.

    Please submit a test entry to make sure that the issue is solved.