What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You need to delete the submissions that has the attachments or uploaded files. Here's a guide on how to delete submissions:
1. In My Forms, select the form and then click the "Submissions" button.
2. In the Submissions page, you can click the "Delete" button in order to delete the submission.
If you scroll down, you'll see the Grid Report. Here there is a button to delete the submission as well. You also have an option to "Delete All Submissions", just click the button in the right side.
Let us know if you need further help. Thank you.