What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to re-send a submission to Salesforce?

    Asked by PBED on November 25, 2016 at 08:35 AM

    Hi,

    Is there a way to get a completed form to resend the data through to Salesforce? We had a number that for various reasons didn't submit to saleforce and rather than someone filling the form out again I would prefer to find a way of resubmitting.

     

    I tried editing the form and clicking submit but this didn't seem to have the desired effect.

     

    Thanks

    Dave

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    JotForm Support

    Answered by Rose on November 25, 2016 at 09:47 AM

    Thank you for contacting us. 

    It is possible to edit a submission and submit it without any changing on it. However,I'm not sure if the data will be transferred to salesforce or not. 

    Let me check it and I will return you soon. 

    Thank you for your understanding.

  • Profile Image
    JotForm Support

    Answered by Rose on November 25, 2016 at 10:09 AM

    Thank you again for your patience. 

    I tested in on my side and I can confirm that the data is transferred to the salesforce when you edit your form submission. 

    Regarding how to edit a submission, I added here two useful guides for you. 

    1. You can edit a submisison from your submission page.

    https://www.jotform.com/help/325-How-to-Edit-Submissions-Made-on-Your-Forms

    2. You can add an edit link to notification and click that link when you receive a notification. 

    https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    Hope, these would help you. If you have more questions, please do let us know. We would be pleased to assist you for any issue you may have.