What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Template Issues

    Asked by mutts on November 27, 2016 at 08:56 PM

    I have written about this issue before without resolution. Using the prebuilt template, my form displays properly in build mode. The font colour changes when the form goes live. I have received numerous complaints from customers that it is difficult to read.


    This applies to www.jotform.ca/mutts/adoption and www.jotform.ca/mutts/foster

    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on November 27, 2016 at 11:36 PM

    I cloned your form and I can see that the text you're referring is hard to see. 

    In order to change the text color, you need to inject custom CSS code to your form. Here's the CSS code:

    .form-radio-item label, .form-checkbox-item label, .form-grading-label, .form-header { 

        color: #ffffff !important;

    Here's a guide: How-to-Inject-Custom-CSS-Codes. Keep in mind that you can change the color hex code to your own preferences.


    Hope this helps. Let us know if you need further assistance. Thank you.

  • Profile Image

    Answered by mutts on November 28, 2016 at 08:02 AM

    Thank you for the detailed response, problem solved!