Recurring payments allow your users to make periodic payments without the need to return and fill out your payment form each time. For instance, if you run a magazine site selling subscriptions, users can set up recurring payments for their subscriptions without hassle.
To set up a recurring payment option
- In the Form Builder, select Add Form Elements in the upper-left corner.
- In Form Elements, go to Payments at the top.
- Choose your desired payment integration (e.g., PayPal Personal).
- In Payment Settings on the right, connect and configure your account and settings.
- Under Payment Type, select Sell Subscription, then click Continue.
Note: To view Payment Settings, select your payment element’s wand icon.
- Select Create Subscription.
- Configure your subscription details.
Note that some options may vary based on the payment gateway used:
- Name — Customize the label (e.g., “Monthly Donations”).
- Price — Set the subscription price (decimal values allowed).
- Subscription Period — Choose from daily, weekly, monthly, etc.
- Number of Payments — Specify if you want to stop charging after a certain number of payments (e.g., charge five times and stop on the sixth).
- Image — Optionally show an image for the subscription item.
- Variable Price — Make the price changeable via user input.
- Custom First Payment Cost — Charge a different amount for the first payment (useful for setup fees).
- Trial Period — Set a trial period for customers.
- Selected by Default — Choose whether the subscription is selected by default on the form.
- Save — Save your configuration.
Once you’ve configured the subscription details, your form will allow users to set up recurring payments seamlessly whether it’s for magazine subscriptions, charity donations, or any other recurring service.
See also: Square Recurring Payments.
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75 Comments:
29 days ago
Does it work with Enterprise Plan only ?
56 days ago
I can't figure out to do payment
67 days ago
Hi,
I am using SQUARE as my payment option for my clients, however, how can I set up recurring payments as I am an Independent Travel Agent? I don't want to keep sending them the CC Authorization form. Under the Payment Type drop-down, I chose USER DEFINED AMOUNT (the first payment will be processed on 3/15 and then the final payment will be processed on 4/12). I need additional assistance, please. Please view my CC AUTHORIZATION form for your reference. Kindly advise.
102 days ago
Will I be able to tell if a CUSTOMER removes his/her credit card on file -- which would then mean his/her subscription is cancelled? Will I be notified come the day the subscription was supposed to be renewed that there is no card on file? Thanks!
255 days ago
Is it possible to make the recurring payment optional? From what I'm seeing, it's an either/or situation. I would love to offer the option of either a one-time OR recurring payment.
359 days ago
how do we select multiple subscription options in a form?
More than a year ago
I am receiving the following error message when trying to setup subscriptions with Paypal, "Things don't appear to be working at the moment. Please try again later."
Are subscriptions still possible with PayPal?
More than a year ago
You don't seem to be able to set up a subscription anymore with Paypal
More than a year ago
How do people cancel the subscription?
More than a year ago
Is there any update to the Stripe 'Number of Payments' feature? Any chance this is supported now?
More than a year ago
Hello! The steps show PayPal Personal but I have PayPal Business and have not been able to find anything in the setup about subscriptions like shown above. Please help. Where do I need to go?
More than a year ago
Is it possible to set the "Number of Payments" using a Form Calculation, Conditional calculation, or similar method?
More than a year ago
Hi - can you allow the user to enter the amount they wish to contribute every month? And then is it possible to update the amount? (say they want to increase their donation)
More than a year ago
I would like to know if its possible to have a subscription form like Hello Fresh. I would like for it to inform customer's that their meal options are ready and that they would need to choose them before time is up. If they dont make any options it would choose the default options available.
More than a year ago
Hello,
Does Stripe support the 'number of payments' feature for subscriptions? It is not showing up for me.
thanks
More than a year ago
Hi, I'd like to set up a form where they have a free week trial, then automatically charges their account after the first week with weekly recurring billing. Is that possible?
And if so what are the best payment processors with the most flexible options and good reporting features.
More than a year ago
As an admin i would like to manage the square recurring subscriptions, where can i see all the recurring payments submitted by my customers and where can i cancel the subscriptions if need be?
More than a year ago
i need recurring payments to happen on specifc days of the week or month not every month from the date customer entered the payment, how can i get that done for square, it is very lame to not have this functionality?
More than a year ago
Can I use in this way to Stripe as well? By the way what's PayPal pro? How can I also add 2 ways of payment PayPal and Stripe
More than a year ago
If the user wants to cancel his payment how can I do that?
More than a year ago
Can I use in this way to Stripe as well? By the way what's PayPal pro? How can I also add 2 ways of payment PayPal and Stripe
More than a year ago
If I set a trial period, what happens at the end of the trial period? Put another way, if I set a trial period for subscriptions, does that mean the card will automatically stop being charged when the trial period expires?
I'm using Stripe and don't seem to be able to set the number of payments (instalments), so am wondering if I can instead set a trial period and get the payments stopped at the end of the trial period.
More than a year ago
Hi,
Is recurring payment option available for CyberSource payment gateway?
Thanks!
More than a year ago
Hi,
I am looking to set up recurring payments with Square. From what I can gather you don't send much information to square and square doesn't manage the recurring payments as when I test the payments they just show as transactions and not recurring payments in square dashboard.
So, from this can I assume that Jotform manages the subscription element and calls on squares Card on file each week to take my payment for that customer?
If Jotform is managing the subscription will it automatically create a new "submission" automatically each week, charge the card on file and show in my dashboard?
The reason I need to know this is I want to do a weekly draw each week and the entrants in the draw are my current subscribers but I need a way of exporting those current subscribers (ie. the ones who paid that week)
More than a year ago
Is there an option to select the frequency of the subscription?
More than a year ago
Thank you
More than a year ago
The subscription option isn't available in the payment type section. Is that because I am using the free version?
More than a year ago
i need to charge my clients every 4 weeks..... can this be done?
More than a year ago
Hi, the problem is that on my form I have a price calculated depending on the customers needs, and I can not create a list of products because I don't know what is the combination that the customer can select. for example, the customer can select 1 bedroom / 2 Bathrooms cleaning, and it could be weekly, bi-weekly, tri-weekly, or monthly, at the same token they can select 3 bedrooms / 1 bathroom cleaning and select One Time only or Moving in or out, or the options above mentioned. Here is the link :
Thank you
Armando
More than a year ago
I will have monthly subscriptions on my site.
1. What happens if the user unsubscribes or stops paying?
2. How do I go about closing an account if #1 happens?
Thanks
More than a year ago
Hi, I"m trying to set up a subscription using square, however there isn't an option to select number of payments. Please help.
More than a year ago
Hello,
We just started a non for profit foundation. We are trying to configure a donation flow that allows donors contribute:
one time
monthly
quarterly
bi-annual
Annual
Would we be able to achieve this objective with your pluggin on our word press?
Thank you,
Zuriel Babalol
More than a year ago
Hi, I"m trying to set up a subscription using stripe, however there isn't an option to select number of payments. Please help.
Cheers,
gcknightstech
More than a year ago
I'm seeking a Direct deposit form !
More than a year ago
I cant even get the paypal widget to work in the UK, is this only available in the US version?
More than a year ago
Can you do this with square
More than a year ago
Can i set a starting date for the subscription, so i can charge my costumers all at the same time?
For example, i'm using a quarterly subscription payment. Can i set starting date in Sept 1st, so the card will get charge automatically on Dec 1st, March 1st and June 1st???
More than a year ago
So,
We have come to this: We have used Stripe VERY NICELY with jotform for subscription sales. Everything works quite nicely. HOWEVER, recently we have had an inquiry by management about moving away our subscriptions from under the house of Stripe back-end to Zoho Subscriptions and Zoho Invoice cloud (still using stripe possibly as the gateway, but the actual subscription and auto-charging is handled by Zoho back-end) and we were wondering if Jotform has a ready to use integration with Zoho Subscriptions/Invoice the way it has with payment gateways themselves.
Thanks
Omid
More than a year ago
I currently have a product that is free for 2 years, and subsequently pay on a yearly subscription fee. May I know is there a way to go about doing that?
More than a year ago
I'm using Stripe, the NUMBER OF PAYMENTS option is not visible. Please help!
Thanks,
Dan
More than a year ago
Does this work with WorldPay? We don't see this as an option.
Thanks so much!
More than a year ago
Is there a way to add that one item that requires recurring payments to our current product form ?
More than a year ago
We have created a product form (which works fine ) that is linked to our website that has multiple products using PayPal as a payment gateway, however, one of the products requires a subscription so we can collect a monthly recurring payment on it, but we're not quite sure how to add the subscription form along with the product form. Please help?
More than a year ago
How do I limit the payments in version 4 or how do I create the form in version 3?
More than a year ago
Bonjour !
I can't choose "number of payment" It does not appear....
How is it ?
thank you for your reply
More than a year ago
Thank you for your response! I do have another questions. We want the capability to use card swipers as well as setting up recurring payments. Any suggestions?
More than a year ago
Apparently, the integration with Square is not working properly? The whole reason who chose Square was it's compatibility with jot form for recurring payments. Any suggestions? Other payment processors that are working well for people?
More than a year ago
We are set up with Square and Jot Form and want to take recurring payments. However, when setting up forms we do not have the payment option to "sell subscriptions".
More than a year ago
How would my subscribers change/upgrade/downgrade their subscription? For example, how would a customer upgrade from a monthly subscription to an annual subscription option?
More than a year ago
Is there a way to set up an option for the donor to select whether this will be a one time gift OR recurring (and they can select whether it is weekly, bi-weekly, monthly, etc)? Thank you!
More than a year ago
I think I read that a customer cannot choose what day their reoccurring subscription payment is paid. I feel like I misunderstood since that seems like an important feature.
Can they choose the day of the month if the subscription is set up monthly, or will it just come out every 30 days from the date they initially set it up (which seems like a poor design)?
Thanks.
More than a year ago
Thanks for sharing these steps about Recurring Payment Option. I currently have Payolee that allows you to accept recurring payments on your website.
More than a year ago
It looks like Paypal Pro integration is asking for API username, password and Sugnature. But paypal pro now uses payflow which operates differently and you use paypal manager credentials to access the payflow gateway. Is there any way to integrate with paypal pro now that it's on payflow?
More than a year ago
I used to have an "unsubscribe" button on the bottom of the of the form. What happened to it? How do I put it back on?
More than a year ago
It would appear that on the new paypal wizard that the option to limit the number of payments has disappeared? How can I now set this up? On previous forms that I set up is the number of payments limit still set up?
More than a year ago
Can i pick the date the recurring payment is charged?
I would like the recurring payment to come out on the 5th of each month?
More than a year ago
We set up a recurring payment option with Paypal Pro where users enter in their own amount - everything works great, except reporting.
On the form submission and email confirmation, the amount the user entered in does not show up. How do we get this to show up?
More than a year ago
I want to use paypal for recurring payment,and give my client an option to donate for different project. I followed the steps using paypal and I could not get none of the options
More than a year ago
i have been using payolee they offer recurring payments
More than a year ago
How can i set up recurring payments ?
I want to give a option so people can pay the same amount each month for only three months.
how do i set that up?
Also I tried to choose the option to set up recurring subscriptions with stripe but it mentioned to set the API key and not sure what that means to actually do?
More than a year ago
I would like to know if it is possible to cancel a subscription by myself.
For example, my client at first choose to pay me services in several times, but in the middle of his subscription, he wants to pay his balance in one shoot. Is it possible to stop it or not ?
Thank you for your quick answer.
More than a year ago
I want to charge $1 up front during the trial period and then $99 after 1 month... but it won't let me.
Is there any way to make this work without having the customer to enter a coupon?
More than a year ago
Hi - I'd like to set up a donation form that has the following elements:
- radio buttons with several donation levels, and one that allows them to put in their own amount.
- then a checkbox below that saying 'recurring donation' which then presents them with options for monthly, yearly, etc.
So it's all one donation process with the user selecting their preferences as they go.
I have Paypal Payments Pro.
Thanks!
More than a year ago
If you set up a recurring payment at say, 2 weeks after the initial set up fee, can you go in and adjust that date manually if needed? If adjusted, the subsequent recurring payment dates would adjust also.
More than a year ago
I need to increase the monthly recurring time to "72". Is this possible?
More than a year ago
I want to give my customers a 30 day trial that is 50% off of the normal monthly price but I am not being allowed to. Is there a way that I can made the initial payment for my first 30 day trial lower than my regular monthly payments?
More than a year ago
As far as the 'Number of Payments' figure, I am a little confused. I want to set up a subscription for 13 equal payments. If I put '13' in the 'Number of Payments' box, does that mean there will be a total of 13 payments (including the initial payment) or does it mean that after the initial payment there will be 13 subsequent payments?
More than a year ago
Hi
1. Is there a way for them to put in their own custom amount besides what shows there?
2. Is there a way to have it that there is also an option for a 1 time donation?
More than a year ago
How come I can only have one subscription price option?
More than a year ago
Can i have both options in one payment mode
More than a year ago
I need to be able to list subscriptions but also have an option for them to enter their own value. Is this possible?
More than a year ago
I need to be able to list subscriptions but also have an option for them to enter their own value. Is this possible?
Ex:
$35
$45
$55
Other:
More than a year ago
Under Subscription Details; within Subscription Wizard, my list is different then the list posted above and I am wondering why?
I don't have don't have theses options:
Daily
Weekly
Bi-weekly
Bi-yearly
I only have:
Monthly
Bi-Monthly
Quarterly
Semi-Yearly
Yearly
More than a year ago
How do I set up an email that automatically alerts the customer when a recurring payment has been made? Also, is there a way for the subscriber to cancel the recurring subscription... we use auth.net
More than a year ago
I run the website for a rowing club where we have maybe 10 scholarship kids a year. I know you can't do discount codes (will that be something you'll set up in the future? It would help in so many ways!) so how can I have the kids register online so I can get their details in the database, but not ask them form a payment at the end of the form? Also, some kids get a full ride whereas others pay for half. Again, how can I do this online without giving everyone who signs up the option to pay in full, half or nothing?