How can I be notified when someone submits a jot form?

  • sierrapromotions
    Asked on November 30, 2016 at 6:27 PM

    I have gone through your tutorial, and I THINK I did it as directed, but I am not receiving an e-mail notification. Just to clarify, this is not to give the person submitting the form an e-mail. It is to alert me that someone has submitted a form. Thanks.

  • BJoanna
    Replied on November 30, 2016 at 10:55 PM

    I have checked email address of your account which is also set as recipient email address of your email Notification is in the bounce list. Because of that email Notifications failed to be sent. Our system gave following result:

    sierrapromo@att.net is IN the bounce list 

    Reason(s) : smtp; 553 5.3.0 alph146 DNSBL:ATTRBL 521< 129.121.228.27

    I have now removed it from the bounce list and it should be working fine now.

    You can follow this guide on how to check and remove the email from bounce list.

    And this guides:

    How to setup email alerts to prevent email bouncing related issues.

    Why I am not Receiving Email Notifications?

    Please test your form and check if you are receiving submissions now. 

    Hope this will help. Let us know if you need further assistance.