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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to create an email response after a form submission?

    Asked by TWISprogram on December 11, 2016 at 08:05 AM

    Hello there,

     

    I just upgraded my payment plan to Bronze, 

    and my form is almost ready to go online on the project website.

    I tested the form and submission works well, but I cannot find hints on how to add the functionality of 

    1) an automatic confirmation email sent from my custom email to the applicant who just submitted successfully the form

    2) a notification email sent from jotform to my email account for each new application submitted

    can you help me?

    cheers!

    alessio

    Page URL:
    notpublishedyet

  • Profile Image
    JotForm Support

    Answered by Charlie on December 11, 2016 at 09:09 AM

    Hi Alessio,

    Thank you for using JotForm as your form builder :)

    With regards to your question, we have 2 types of email alerts you can setup on your form. You can set them up under the "Emails" wizard.

     

    The two types of email alerts are the following:

    Notification Email - https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Autoresponder Email - https://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    For the general settings of the email alerts, you can check this link: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings 

     

    Now there are a lot of advance features in JotForm, please feel free to explore them and check our User Guide section: https://www.jotform.com/help/. If you have any concerns or you need any help, feel free to reach us here in the forum.

    I hope that helps.