Email notification missing fields

  • tuyo
    Asked on December 14, 2016 at 3:24 PM
    Email notification missing fields Image 1 Screenshot 20
  • Jan
    Replied on December 14, 2016 at 3:40 PM

    I was able to replicate the issue when I cloned your form. Please try to delete the current email notification and then create a new one. Please refer to these guides:

    How-to-Delete-Notifications-Autoresponder
    Setting-Up-Email-Notifications

    Hope that helps. Thank you.

  • Jan
    Replied on December 14, 2016 at 4:59 PM

    No one is sent, e-mail, the subject is no problem. But the message is gone. Thank you.

    Please try to delete the current email notification. After that, please create a new one. You can just add the label manually in the email editor.

    Email notification missing fields Image 1 Screenshot 30

    Here's the result:

    Email notification missing fields Image 2 Screenshot 41

    Hope that helps. Thank you.