What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How change email address and payment method?

    Asked by bnathan on December 23, 2016 at 11:11 AM


    I need to change the account to another email address in addition the payment type to a credit card.


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    JotForm Support

    Answered by Welvin on December 23, 2016 at 12:33 PM

    To change the email address of the account, just go to: https://www.jotform.com/myaccount/profile.

    To change the payment method, go to https://www.jotform.com/myaccount/billing. But since you've canceled your subscription, you need to re-subscribe to the Bronze Plan.