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    Email on the bounce list

    Asked by miranda.dowdy on January 04, 2017 at 09:57 AM

    I got a pop up saying my email is on the bounce list...I switched it to a coworker's but it said the same thing.  What do we do?

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    JotForm Support

    Answered by Jan on January 04, 2017 at 11:24 AM

    I checked your form notification and I've found out that the email recipient (bradle***llf@naturalsciences.org) is in the bounce list.

    This email address (mirand***owdy@naturalsciences.org) is in the bounce list as well. I believe this is your primary email address.

    I have removed them from the bounce list. You should be able to receive new notifications now. You can also revert back your account's email address.

    Please check these helpful guides:
    How-to-Prevent-Email-Bouncing-Related-Issues
    How-to-Remove-Your-Email-Address-from-Bounce-List
    Why-I-am-not-Receiving-Email-Notifications

    Hope that helps. Thank you.