What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I set up credit card payment information?

    Asked by radiateyoga on January 10, 2017 at 12:43 PM
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    JotForm Support

    Answered by Jan on January 10, 2017 at 02:10 PM

    Please take note that you are not allowed to collect credit card information using the regular form fields. You may want to check our Terms of use.

    You need to use one of our payment processors if you need to to collect payments from your users. Here are some helpful guides:
    https://www.jotform.com/help/47-Order-Form-Basics
    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    You may also capture the credit card information and charge the user later by enabling the Payment Authorization inside the payment integration. Here's a guide: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization.

    If you have any questions, let us know. Thank you.