Bounce LIst

  • bindasradio
    Asked on January 10, 2017 at 2:50 PM

    I have a specific email that goes in my bounce list every other day.
    Any resolution?


  • David JotForm Support Manager
    Replied on January 10, 2017 at 4:40 PM

    Go to your spam folder, and if you find a JotForm email mark it as NOT SPAM. If the bouncing issue continues, we recommend you to use your own SMTP settings for the sender email: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form 

    Let us know if you need more help.