What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I make sure I receive email notification of sumbission forms?

    Asked by aholiman on January 25, 2017 at 09:01 PM

    My submissions are NOT going to my email.... help!

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    JotForm Support

    Answered by Chriistian on January 25, 2017 at 10:22 PM

    It looks like your email address was previously in the bounce list. However, it has now been removed from the list so you should receive the next notifications successfully.

    To prevent further bouncing issues, please see this guide: How to Prevent Email Bouncing Related Issues. In case an email is added in the bounce list, you may also remove it by following this guide: How to Remove Your Email Address from Bounce List

    Regards.