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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    User is not receiving emails.

    Asked by kendrastauffer on January 30, 2017 at 06:20 PM

    My user amcbrown@aol.com is not receiving emails. Can you please check the bounce/blacklist.

     

    Thanks,

     

    GCGA

    Page URL:
    http://goldcoastgreyhoundsgainesville.com/Intro/Adoption_Application.h<br/>tml

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    JotForm Support

    Answered by Chriistian on January 30, 2017 at 09:03 PM

    The email address was indeed in the bounce list. I have now removed it from the list so the next notifications should send successfully. 

    In case you experience any issues, you may follow this guide on How to Remove Your Email Address from Bounce List. To prevent bouncing issues, please see here: How to Prevent Email Bouncing Related Issues

    Regards.