- kendrastaufferAsked on January 30, 2017 at 06:20 PM
My user firstname.lastname@example.org is not receiving emails. Can you please check the bounce/blacklist.
- JotForm SupportChriistianAnswered on January 30, 2017 at 09:03 PM
The email address was indeed in the bounce list. I have now removed it from the list so the next notifications should send successfully.
In case you experience any issues, you may follow this guide on How to Remove Your Email Address from Bounce List. To prevent bouncing issues, please see here: How to Prevent Email Bouncing Related Issues