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kendrastaufferAsked on January 30, 2017 at 6:20 PM
My user amcbrown@aol.com is not receiving emails. Can you please check the bounce/blacklist.
Thanks,
GCGA
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Chriistian Jotform SupportReplied on January 30, 2017 at 9:03 PM
The email address was indeed in the bounce list. I have now removed it from the list so the next notifications should send successfully.
In case you experience any issues, you may follow this guide on How to Remove Your Email Address from Bounce List. To prevent bouncing issues, please see here: How to Prevent Email Bouncing Related Issues
Regards.