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therockcommunicationsteamAsked on January 31, 2017 at 7:24 PM
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Kevin Support Team LeadReplied on January 31, 2017 at 10:20 PM
I can see you reported this in another thread recently: https://www.jotform.com/answers/1051101
I have also checked the email address related to your account and found it in our bounce list, please also check this guide that will help you to avoid bouncing issues: How-to-Prevent-Email-Bouncing-Related-Issues
If the problem persists, you could also try setting up a custom sender email address using the SMTP method: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form