What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    no emails sent

    Asked by therockcommunicationsteam on January 31, 2017 at 07:24 PM
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    JotForm Support

    Answered by Kevin_G on January 31, 2017 at 10:20 PM

    I can see you reported this in another thread recently: https://www.jotform.com/answers/1051101 

    I have also checked the email address related to your account and found it in our bounce list, please also check this guide that will help you to avoid bouncing issues: How-to-Prevent-Email-Bouncing-Related-Issues

    If the problem persists, you could also try setting up a custom sender email address using the SMTP method: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form