Form Field Is Not Displaying in the Email Notification

  • AdminRSCM
    Asked on February 13, 2017 at 3:17 PM

    I have a form field that is not appearing in the email notification- are you medically integrated?

     

    How do I get this to appear in the email notification?

     

    KneeVisc-5 Form

     

    thanks

  • Jan
    Replied on February 13, 2017 at 5:22 PM

    The email content did not update automatically when you changed or edited the field. Please go to the Emails wizard and update the Question/Label. You can just "Answer" since it is a Unique Field Name.

    In Form Builder V4, click the "Settings" button in the top menu. Go to "Emails" section. Select the Notification and then click the "Edit" button.

    Form Field Is Not Displaying in the Email Notification Image 1 Screenshot 60

    In the Email Content, please change the text "Banner size in pixels". Click the "Save" button when you're done.

    Form Field Is Not Displaying in the Email Notification Image 2 Screenshot 71

    Another solution is to delete the current email notification and create a new one. Creating a new one will generate all the correct labels automatically. Please refer to these guides:

    How-to-Delete-Notifications-Autoresponder
    Setting-Up-Email-Notifications

    If you want to change the Unique Name of that field, please refer to the steps below:

    1. Select the field and then click the "Properties" button. Go to the Advanced tab and scroll down.

    Form Field Is Not Displaying in the Email Notification Image 3 Screenshot 82

    2. Click the "Field Details" button.

    Form Field Is Not Displaying in the Email Notification Image 4 Screenshot 93

    3. Change the Unique Name and then click the "Save" button.

    Form Field Is Not Displaying in the Email Notification Image 5 Screenshot 104

    Hope that helps. Thank you.