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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    With the latest version I'm having trouble downloading and then removing old entries.

    Asked by Fisterfam on February 14, 2017 at 08:08 PM

    I can see the entries but I'm not sure how to download all of the entries to Excel or CSV format and then remove everything 2016 and before.


    Can you help me?


    Thank you.


    respond to morby517@aol.com

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    JotForm Support

    Answered by Charlie on February 15, 2017 at 02:45 AM


    You can download submissions as an excel/CSV/PDF file by following this guide: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF. You can also set the time range to what to display and download on the grid on your submissions page.

    If you wish to delete submission data after the download, then you can follow this guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data 

    I hope that helps.