What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email on bounce list?

    Asked by franzarach on February 20, 2017 at 02:58 PM

    Dear JotForm,

     

    upon my recent login, I got a message that my contact email: booking@vodan-yachting.com is on a bounce list? Can you please specify which bounce list is it, and how did it get there and how do I get it off that list?

     

    Thank you for your help in advance.

     

    kind regards

     

    Zlatko 

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    JotForm Support

    Answered by AIDAN on February 20, 2017 at 04:29 PM

    Hi Zlatko, thank you for contacting us.

    We have tried to provide as much information as we could on the bounce list, why emails get included into it, and how to remove an email address from the bounce list in this guide: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

    I have removed your email address from the bounce list, so it should be receiving emails properly from now on. You do not have to perform any action.

    For more information on how to prevent email bouncing related issues, please see https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

    If you need further assistance please let us know. We will be happy to help. Thank you.