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  • Profile Image

    I need a copy of my most recent invoice.

    Asked by rhopkins_bca on February 21, 2017 at 04:22 PM
  • Profile Image
    JotForm Support

    Answered by jonathan on February 21, 2017 at 08:17 PM

    You can get your subscription payment invoices/receipts in the Billing section when logged in to your account. User guide: How-to-Check-Invoices

    You can use this direct link also https://www.jotform.com/myaccount/billing

    Let us know if you need further assistance.

     

     

     

  • Profile Image

    Answered by rhopkins_bca on February 22, 2017 at 07:46 AM
    I don't see a link for "billing" in the left column (see screenshot below):
    [image: Inline image 1]
    Randi Hopkins
    Director of Visual Arts
    Boston Center for the Arts
    539 Tremont Street | Boston, MA 02116
    P: 617.426.1522 | F: 617.426.5336
    www.bcaonline.org
    Support your artists! Make a gift to the BCA Annual Fund Today.

    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on February 22, 2017 at 11:50 AM

    Your account "rhopkins_bca" is a free account, that is why you do not see the billing section. I see the account username "BostonCenterfortheArts" has shared forms with your account. That account is a paid one. 

    Let us know if you have more questions.

  • Profile Image

    Answered by rhopkins_bca on February 22, 2017 at 12:46 PM
    How do I access the BostonCenterfortheArts account? I believe a former
    colleague set that up, can't figure out how to access it. I believe that
    the email address associated with the main account comes to me - it is:
    visualarts@bcaonline.org.
    I had gone in not long ago to upgrade to Bronze and also to switch the
    billing from my personal credit card to the Boston Center for the Arts'
    credit card, but can't figure out how to get back in, to print a copy of
    the invoices and also to upgrade for the coming month.
    Randi Hopkins
    Director of Visual Arts
    Boston Center for the Arts
    539 Tremont Street | Boston, MA 02116
    P: 617.426.1522 | F: 617.426.5336
    www.bcaonline.org
    Support your artists! Make a gift to the BCA Annual Fund Today.

    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on February 22, 2017 at 02:09 PM

    Correct, the email address is "visualarts@bcaonline.org", simply click on the "Forgot password?" link, enter the username "BostonCenterfortheArts", and the reset instructions will be sent to that email address.

  • Profile Image

    Answered by rhopkins_bca on February 23, 2017 at 11:46 AM
    All set now, thanks so much!
    Randi Hopkins
    Director of Visual Arts
    Boston Center for the Arts
    539 Tremont Street | Boston, MA 02116
    P: 617.426.1522 | F: 617.426.5336
    www.bcaonline.org
    Support your artists! Make a gift to the BCA Annual Fund Today.

    ...