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  • Profile Image

    Thank you page cut off

    Asked by ronprosky on February 27, 2017 at 12:40 PM

    most of the image set up for thank you page and thank you, your submission has been receives does not after submitting form

    Page URL:
    http://83d.c17.myftpupload.com/contact-alumni-coordinator/

    Screenshot
  • Profile Image
    JotForm Support

    Answered by John_Benson on February 27, 2017 at 01:48 PM

    I did a test submission and I was able to replicate the issue. The Thank You page not showing properly. Please try re-embedding your form using the iFrame method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    If you have any questions, please contact us again.

  • Profile Image

    Answered by ronprosky on February 27, 2017 at 04:43 PM

    ok that worked. do i have to do this for all my forms?

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    JotForm Support

    Answered by Kevin_G on February 27, 2017 at 08:26 PM

    You should do the same in all the forms where the problem happens, the iFrame code has already a JavaScript part where the form's height is calculated. 

    You could also try injecting some CSS code to increase the height of the thank you page: 

    .thankyou {

        height: 600px!important;

    }

    .thankyou #stage {

        height: 550px!important;

    }

    This code will help you to inject the code to your form: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    Hope this helps.