What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I clear the submissions storage space?

    Asked by Herve  on March 01, 2017 at 10:04 AM

    Hello

     

    our Upload space is filled at 100% is it possible to clear it ?

    if yes, how should I proceed ?

    our account is https://www.jotform.com/upgrade?username=alexandre.rochet

    Thank you for your support

    Br

    hervé

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    JotForm Support

    Answered by AIDAN on March 01, 2017 at 12:39 PM

    Hi Hervé, thank you for contacting us.

    Please note that in order to clear the upload space, I would recommend that you download your form submissions, then delete some of them until your used storage is within your account limits.

    We have a guide on how to download form submissions as Excel/CSV/PDF files here: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    And we have a guide on how to delete form submissions data here: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    I hope this helps. If you need further assistance please let us know. Thank you.