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    Notifications not working

    Asked by ertezet on March 14, 2017 at 10:43 AM

    Hi there,

    we are experiencing again a same problem we experienced a few years ago https://www.jotform.com/answers/398329-Notification-email-not-working-PART-II#8


    We have several forms where the notification goes to email@region-tour.cz -> but the emails are not delivered. I set up test form: https://form.jotformpro.com/70724028523956

    Thank you for you soon response



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    Answered by Ian on March 14, 2017 at 11:51 AM

    I checked the email history and bounce list but did not find any issue with the email.

    If the issue continues, our best recommendation to avoid email bouncing issues is to use your own SMTP settings for the sender email: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Please observe your email activity from here on. You may also check your email activity to see the status of the email deliveries from your forms by following this guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    Let us know if you have more questions regarding the same