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    Sending multiple notification email?

    Asked by roccgoshen on March 15, 2017 at 03:00 PM

    I have a form set up with check boxes and conditional logic whereas if multiple checkboxes are checked, for every checkbox that is checked, a corresponding notification email is setup to be sent. I'm not getting results with this however.

    Page URL:
    https://form.jotform.us/70734782629163

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    JotForm Support

    Answered by Kevin_G on March 15, 2017 at 06:17 PM

    Based on the email history and a test submission I made, I can see emails are being sent without any problem, you could also check your history by following this guide: How-to-View-All-Your-Form-Email-History

    I would suggest you to check spam or junk folders, may be that your emails ended up there, please remove them from these folders, if you find them there, in order to receive future emails in your inbox folder. 

    You could also check this guide that will help you to know why emails may not be sending: Why-I-am-not-Receiving-Email-Notifications

    Also, do note that the email will be sent only if the condition is met and to the specified email address on the condition. 

    If you're still not receiving emails, please try setting up an SMTP sender, this way you will use your own mail server info and it should avoid emails being blocked. 

    How-to-Setup-SMTP-for-a-Form