What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    For the free option, is that 100MB for the available upload space?

    Asked by Kari Schwartz  on March 16, 2017 at 10:59 AM

    In addition, for that available space when we download the files will that free up the space again for other downloads?

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    JotForm Support

    Answered by John_Benson on March 16, 2017 at 01:25 PM

    Yes, that is correct. Free account has a limit of 100MB upload space. To clear the upload space, you need to download the file and delete the submission with the attachment file. Keep in mind that deleted submissions is not recoverable. 

    Here's a guide: How-to-Delete-Form-Submission-Data

    Related guides:
    How-to-Create-File-Upload-Forms
    How-to-Change-the-Allowed-File-Types-Extensions-in-the-Upload-Field
    Changing-the-File-Upload-Size-Limit

    Hope that helps. If you need further assistance, please contact us again.