Why does it say I'm running out of space?

  • Lauren R. Harrison
    Asked on March 16, 2017 at 8:54 PM

    This application will only be active for 4 weeks. It was published on March 15, 2017 how am I out of space already?

    Jotform Thread 1094086 Screenshot
  • John_Benson
    Replied on March 17, 2017 at 2:40 AM

    I checked your account and you're under the Silver plan. You have 100 GB upload space available. If you want to clear the upload file space, you need to delete the submission with attachment file. Here's a guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data. Keep in mind that deleted submissions is not recoverable. 

    Related guide: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit

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