What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why does it say I'm running out of space?

    Asked by Lauren R. Harrison  on March 16, 2017 at 08:54 PM

    This application will only be active for 4 weeks. It was published on March 15, 2017 how am I out of space already?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on March 17, 2017 at 02:40 AM

    I checked your account and you're under the Silver plan. You have 100 GB upload space available. If you want to clear the upload file space, you need to delete the submission with attachment file. Here's a guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data. Keep in mind that deleted submissions is not recoverable. 

    Related guide: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit

    If you have questions, please contact us again. Thank you.