What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why we're not receiving submission emails?

    Asked by makarim on April 04, 2017 at 02:17 AM
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    JotForm Support

    Answered by Nik_C on April 04, 2017 at 03:47 AM

    Your email, hr@femi9.com, was in the Bounce list the reason is below:

    Reason(s) : smtp; 421 bosimpinc12 bizsmtp Temporarily rejected. Reverse

    I removed it from the Bounce list so you should receive submissions now.

    Please check this guide on how to prevent such problems. Also, you can use this guide to check and remove the email from the Bounce list.

    We're sorry for this inconvenience.

    Let us know if you have any further questions.

    Thank you!