- dmichaelsAsked on April 08, 2017 at 02:31 PM
I have one user who cannot make a payment using my Online Donations v2 payment form.
She tried 3 times and provided a screen shot of the last attempt.
When she clicks Submit, it says Please... wait and never moves on.
I used the form 3 times yesterday as have others, without a problem.
Some used it prior to and some after the problem user.
- JotForm SupportWelvinAnswered on April 08, 2017 at 10:34 PM
This is a possible conflict the page, especially the form is embedded using our default script method. You can fix this by re-embedding the form using our iframe codes.
Let us know if the issue persists with the iframe method.
- dmichaelsAnswered on April 09, 2017 at 11:16 PM