What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What does 100mb storage mean? Is it monthly?

    Asked by Toonz on April 09, 2017 at 09:43 AM
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    JotForm Support

    Answered by Jan on April 09, 2017 at 10:14 AM

    The storage space is the number of uploaded files you can store in your account. Under the Free plan, you only have 100mb storage space.

    The storage space is not a monthly limit, it is fixed. You need to delete the submissions with attachments to clear your storage space. Here's a guide on How-to-Delete-Form-Submission-Data.

    Related guide: Understanding-Your-Account-Usage-Limits

    Hope that helps. Thank you.

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    Answered by charles845 on April 09, 2017 at 11:44 AM

    Send your submitted forms to Google Drive- 15GB of free storage!

     

    You can email me if you want additional info

    info@digitalscans.net

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    JotForm Support

    Answered by Kiran on April 09, 2017 at 12:41 PM

    @Toonz,

    Yes. You may also integrate your JotForm with Google Drive to send the submission and uploaded files as suggested by charles845. Please refer to the guide below that can help you with integrating Google Drive.

    https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive

    Since the submissions and uploaded files still store in your JotForm account, the storage space is still counted. If you want to clear the storage space, it is required to delete the submissions that have the uploaded files in your account. 

    Hope this information helps!