Forms aren't working!

  • Profile Image
    Mike Schmitz 
    Asked on April 10, 2017 at 06:40 PM

    I create a form and they arent working...tells me they are disabled.

     

  • Profile Image
    Chriistian
    Answered on April 10, 2017 at 07:27 PM

    Hi,

    You have the form http://www.jotform.ca/form/70689512761261 which collects credit card information.

     

    Please note that JotForm is quite strict with forms collecting such information. Can you please give us more details about your form and what you use the information you gather for?

    We will wait for your response.

    Regards.

  • Profile Image
    calgarydpz
    Answered on April 10, 2017 at 08:44 PM
    I understand that but none of my forms are working… nothing to do with that form…I have since deleted that form.
    🍕It's been a slice🍕
    Mike Schmitz - Linkedin: mkschmitz
    Franchisee - Calgary Domino’s 10106,10108, 39001 & 39009
    PO Box 63028 Stadium PO
    Calgary, AB T2N4S5
    E-mail: mike@calgarydpz.com
    Cell: (403) 478-6100 | Fax: (888) 765-7510
    Stadium 10106
    2008 Crowchild Trail NW,
    Calgary, AB, T2M-3Y7
    (403) 289-3030
    Rundle 10108
    #5, 5309 Rundlehorn Dr NE,
    Calgary, AB, T1Y-2C2
    (403) 974-1000
    University 39001
    #40, 3500 24 Ave NW,
    Calgary, AB, T2N 4V5
    (587) 349-3900
    Cochrane 39009
    4A River Heights Dr,
    Cochrane, AB, T4C 0N8
    (403) 981-9191


    facebook.com/CalgaryDominos | twitter.com/calgarydpz
    ...
  • Profile Image
    calgarydpz
    Answered on April 10, 2017 at 08:44 PM
    I have customers that place advance orders and they pay with credit card. I was looking at other solutions…here is a sample of the form I currently send out.
    🍕It's been a slice🍕
    Mike Schmitz - Linkedin: mkschmitz
    Franchisee - Calgary Domino’s 10106,10108, 39001 & 39009
    PO Box 63028 Stadium PO
    Calgary, AB T2N4S5
    E-mail: mike@calgarydpz.com
    Cell: (403) 478-6100 | Fax: (888) 765-7510
    Stadium 10106
    2008 Crowchild Trail NW,
    Calgary, AB, T2M-3Y7
    (403) 289-3030
    Rundle 10108
    #5, 5309 Rundlehorn Dr NE,
    Calgary, AB, T1Y-2C2
    (403) 974-1000
    University 39001
    #40, 3500 24 Ave NW,
    Calgary, AB, T2N 4V5
    (587) 349-3900
    Cochrane 39009
    4A River Heights Dr,
    Cochrane, AB, T4C 0N8
    (403) 981-9191


    facebook.com/CalgaryDominos | twitter.com/calgarydpz
    ...
  • Profile Image
    Chriistian
    Answered on April 10, 2017 at 10:01 PM

    If you want to collect payments from customers using the form, you can use our Payment integration like PayPal, Stripe, Braintree, Authorize.net etc instead. Please see this guide on Order Form Basics and Setting Up Your First Order Form .

    Moreover, using regular fields to ask Credit Card details from the users is against our Terms of Use and it will be detected by our Phishing Detector, resulting in account suspension and forms being disabled.

    Collecting Sensitive Information. You may not use the JotForm to collect certain types of sensitive information, including but not limited to credit card information and any type of login credentials. You may collect some sensitive information such as social security numbers or driver’s license numbers, but you are required to use best security practices of JotForm including SSL and Encrypted Forms features. You are solely responsible for compliance with any data protection and privacy laws and rules applicable to the sensitive information.

     

    Do let us know if you need further assistance.
    Regards.