What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable the submit form. It says "Please Wait"

    Asked by gktawebsite on April 10, 2017 at 09:24 PM

    where am I embedding iframe code?  I don't have a page.  I just want people to submit the form without it getting stuck on "please wait"

    Page URL:

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    Answered by Ian on April 10, 2017 at 10:47 PM

    You can simply share the url of the form through email, if you dont have a page to embed the form. Please read : https://www.jotform.com/help/303-How-to-Send-a-Form-via-Email

    There are various other Embed options, you can select from which are discussed at : https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

    Hope this helps.

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    Answered by gktawebsite on April 11, 2017 at 07:30 AM

    I understand, but when someone fills the form out and presses submit, it says "please wait" and nothing happens.

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    JotForm Developer

    Answered by Helen on April 11, 2017 at 09:23 AM


    Thank you for contacting us.

    I've tried to send a submission to your form. I've filled to form and click "Submit Application". Then, it redirected to "PayPal page" successfully. As you can see below video:

    Please try to replicate it and if the issue still persists, please provide us your browser information. Also, if you embedded your form to any website, please provide us your website direct URL. We will be waiting for your response.