Unable the submit form. It says "Please Wait"

  • gktawebsite
    Asked on April 10, 2017 at 9:24 PM

    where am I embedding iframe code?  I don't have a page.  I just want people to submit the form without it getting stuck on "please wait"

    Page URL: https://form.jotform.us/70496501257154
  • Ian
    Replied on April 10, 2017 at 10:47 PM

    You can simply share the url of the form through email, if you dont have a page to embed the form. Please read : https://www.jotform.com/help/303-How-to-Send-a-Form-via-Email

    There are various other Embed options, you can select from which are discussed at : https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

    Hope this helps.

  • gktawebsite
    Replied on April 11, 2017 at 7:30 AM

    I understand, but when someone fills the form out and presses submit, it says "please wait" and nothing happens.

  • Helen
    Replied on April 11, 2017 at 9:23 AM

    Hello,

    Thank you for contacting us.

    I've tried to send a submission to your form. I've filled to form and click "Submit Application". Then, it redirected to "PayPal page" successfully. As you can see below video:

    Unable the submit form Screenshot 20

    Please try to replicate it and if the issue still persists, please provide us your browser information. Also, if you embedded your form to any website, please provide us your website direct URL. We will be waiting for your response.