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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem receiving email

    Asked by tanya91 on April 14, 2017 at 10:46 AM
    Page URL:

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    Answered by Sven on April 14, 2017 at 12:03 PM

    Your email was in the bounce list, this happens due to several reason, most likely because your mail service provider is rejecting emails due to suspected spam. 

    I have removed your email from the bounce list, so it should be working normally now. 

    Please check the following links to check and remove yourself from the bounce list, and to prevent this issue from happening in the future:

    How to Remove Your Email Address from Bounce List


     How to Prevent Email Bouncing Related Issues


    Thank you.