What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do you offer technical support?

    Asked by agentwith2firstnames on April 19, 2017 at 05:42 PM


    I've tried several times to create a form, and while I'm able to create a simply one, I'm not able to set it up with auto reply emails and that sort of thing.  Do you offer one on one help with getting started?


    Christopher Michael


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    JotForm Support

    Answered by Chriistian on April 19, 2017 at 10:31 PM

    Yes, we offer support for the JotForm users to help them with their forms, accounts, and other issues. Our friendly customer support team is available 24/7.

    You can always reach us through the JotForm Support Forum or if not urgent, you can shoot us an email at support@jotform.com.

    To get started to build your forms in JotForm, please refer to this guides below:

    How to create your first web form

    Setting Up Email Notifications

    Explanation of Email Notification and Autoresponder Settings


    If you have other concerns or need further assistance, please let us know.