What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How are the email notifications are protected?

    Asked by Newt Malerman  on May 23, 2017 at 08:38 PM

    You say that when someone fills out our form, we get an eMail with that reply. How is that reply protected?  WE do use a VPN service but I thingk that that is when we use it as an outgoing link. Please advise.



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    JotForm Support

    Answered by Kiran on May 24, 2017 at 12:52 AM

    I am not sure if I understand your query correctly. The email notifications are added to the form automatically when you add an email field to the form. By default, the email notifications are sent to the account registered email address by using the JotForm email address. If you want to use your own email address to send the notifications, you may setup SMTP account with your JotForm. Please refer to the guide below:


    Hope this information helps! Let us know if you are referring something different. We will be happy to help.