- RemaxInnovationsAsked on June 09, 2017 at 06:50 PM
Form does not close after submit, it just stays there, how do you get it to close automatically after it's submitted????
- JotForm SupportMike_GAnswered on June 09, 2017 at 07:54 PM
If the form gets submitted it is redirected to the form's Thank-You page by default.
Please check this guide for more information: Setting-Up-the-Thank-You-Page
You can also redirect the form respondents to a different page
You can also show a Thank-You message first before redirecting to another page following the instruction in this guide: Create-a-Custom-Thank-you-page-with-Auto-redirect
We will be glad to help you with your concern, however, may we know what exactly are you trying to achieve, please?
We will wait for your response.
- RemaxInnovationsAnswered on June 12, 2017 at 01:20 PM
Yes, The behavior I'd like to get out of the form is to hide after the user clicks submit and not redirect them to another page. Redirecting them to another page will increase my bounce rate. I just want to form to disappear after they clivk submit.
Is this behavior possible?
- JotForm SupportKiranAnswered on June 12, 2017 at 02:36 PM
Unfortunately, the form cannot be closed automatically after submitting the form. As I check the information on the internet, it looks like auto-closing of the windows are no longer working with the current browsers. However, if you find any scripts to autoclose the browser window, you may consider adding them to a page and redirect to it using the Thank you page as mentioned by our colleague.
Please get back to us if you need any further assistance. We will be happy to help.