What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do you get the form to close automatically after it's submitted?

    Asked by RemaxInnovations on June 09, 2017 at 06:50 PM

    Form does not close after submit, it just stays there, how do you get it to close automatically after it's submitted????

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    JotForm Support

    Answered by Mike_G on June 09, 2017 at 07:54 PM

    If the form gets submitted it is redirected to the form's Thank-You page by default.

    Please check this guide for more information: Setting-Up-the-Thank-You-Page

    You can also redirect the form respondents to a different page

    Redirecting-Users-to-a-Different-Page

    You can also show a Thank-You message first before redirecting to another page following the instruction in this guide: Create-a-Custom-Thank-you-page-with-Auto-redirect

    We will be glad to help you with your concern, however, may we know what exactly are you trying to achieve, please?

    We will wait for your response.

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    Answered by RemaxInnovations on June 12, 2017 at 01:20 PM

    Yes, The behavior I'd like to get out of the form is to hide after the user clicks submit and not redirect them to another page.  Redirecting them to another page will increase my bounce rate.  I just want to form to disappear after they clivk submit.

    Is this behavior possible?

     

    Thank you

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    JotForm Support

    Answered by Kiran on June 12, 2017 at 02:36 PM

    Unfortunately,  the form cannot be closed automatically after submitting the form. As I check the information on the internet, it looks like auto-closing of the windows are no longer working with the current browsers. However, if you find any scripts to autoclose the browser window, you may consider adding them to a page and redirect to it using the Thank you page as mentioned by our colleague.

    Please get back to us if you need any further assistance. We will be happy to help.