What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email Submission after Form Completion

    Asked by areaems on June 14, 2017 at 01:01 PM

    Good Afternoon,


    I have recently signed up for your service to create an online application and possibly future forms for a local EMS Agency. We have been looking for an easy, yet effective way to create and edit forms that we can embed into our site. I found the form creation process was very easy, the only issue I have is the way the form gets submitted via email after for completion. When I did a test resume, a PDF version of the completed form, along with the attachments was sent to my email, which is exactly what we want, except, none of the page titles showed up. I have 13 pages and each one has a different set of questions etc. Is there anyway to make the Headers show up on the completed for that gets emailed out? 


    I look forward to hearing back from you. Should this be a simple fix and the forms be able to be sent and organized properly, we will be upgrading our account to a paid membership.

  • Profile Image
    JotForm Support

    Answered by BJoanna on June 14, 2017 at 02:18 PM

    It is possible to show headers inside of PDF report. To achieve that you will  have to check "Show Headers and Texts" option in the form submissions page. Inside of this guide you can find how to do it:

    How to Show Headers and Text in the PDF

    Text fields and headers will not be shown inside of email Notification. Only input fields and values of those fields will be included inside of email Notification. However you can customize your email Notification and add headers. 

    How to Edit the Email Template for Notifications and Autoresponders

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by areaems on June 14, 2017 at 06:07 PM

    Fantastic!, thank you for your reply and assistance.