What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem mail

    Asked by andreatavian1985 on June 21, 2017 at 10:36 AM


    People compile my form, but don't arrive me mail

    Where is a problem?

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    JotForm Support

    Answered by aubreybourke on June 21, 2017 at 11:08 AM

    Usually this occurs when the email provider rejects incoming mail from jotform (noreply@jotform.com)

    To prevent this:

    How to Prevent Email Bouncing Related Issues 

    To permanently fix this:

    How to Setup SMTP for a Form