How do I keep my autoresponses from going into peoples spam folders?

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    cedars1919
    Asked on June 22, 2017 at 03:18 PM
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    jonathan
    Answered on June 22, 2017 at 03:36 PM

    If the jotform email sender (i.e. noreply@jotform.com) is being filtered as spam email by your autoresponder recipients, you can instead assign your own email as the sender email.

    User guide: How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    Another method is to use your own SMTP email settings and assign your own email as the sender email.

    User guide: How-to-Setup-SMTP-for-a-Form

    I hope this help. Let us know if you need further assistance.