What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Making first item free in order form, then charging fee for additional items

    Asked by realent on July 24, 2017 at 06:09 PM

    I am creating an order form for people to order t-shirts for a group event.  Each person is entitled to one free shirt, but will have to pay for additional shirts.  How do I create an order mechanism that allows them to choose the style and size of their choice for the first shirt and now be charged, then to set a price for additional shirts?

  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 24, 2017 at 08:45 PM

    As I can understand, you only need to set the first ordered shirt as free, but then charge for additional shirts, you may set up your product on your form and then set up special pricing, so if the user wants more than one shirt then he will be charged. 

    This guide will help you to set  up the products: https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form 

    And this one will help you adding the special pricing: https://www.jotform.com/help/265-What-is-Special-Pricing 

    I hope this helps.