I am trying to clone or copy a form but it is copies in a different format.

  • AccessFundraising
    Asked on August 8, 2017 at 10:36 AM

    I want to copy the form and it to be identical. BUT the original form is white and one page that you just scroll down and see all the questions and my form when I copy it comes out pink and you scroll side ways. HELP! 

     

    I want to copy this form https://form.jotform.us/72033345584152 and my form is turning out like this https://form.jotform.us/72136049451150 

  • Kiran Support Team Lead
    Replied on August 8, 2017 at 11:58 AM

    This is the new layout that was introduced a few days ago. You may change the form layout from the Form settings to the old layout.

    I am trying to clone or copy a form but it is copies in a different format Screenshot 20

    Please get back to us if you need any further assistance. We will be happy to help. 

  • AccessFundraising
    Replied on August 8, 2017 at 12:44 PM
    Where do I find form settings?
    ...
  • Chriistian Jotform Support
    Replied on August 8, 2017 at 1:05 PM

    You can find the Form Settings in the Settings tab. Just follow the steps below to change your Form Layout.

    1. Click on SETTINGS tab.

    2. Go to FORM SETTINGS.

    3. Click on the SHOW MORE OPTIONS button to display all the options.

    I am trying to clone or copy a form but it is copies in a different format Screenshot 30 

    4. Scroll down to the bottom. The Form Layout setting is at the bottom of the page.

    5. Change the Form Layout from New Layout to Legacy Layout.

    I am trying to clone or copy a form but it is copies in a different format Screenshot 41

     

    Do let us know if you need further assistance.

  • AccessFundraising
    Replied on August 8, 2017 at 2:43 PM
    This is all I see.
    [cid:image003.jpg@01D3103B.C4871BA0]
    ...
  • Kiran Support Team Lead
    Replied on August 8, 2017 at 2:59 PM

    It looks like that you have attached the screenshot to the reply email. Please note that the images attached to the reply email cannot be posted on the forum thread. We request you to open the forum thread using the link https://www.jotform.com/answers/1218574 and attach the screenshot as shown in the image below:

    I am trying to clone or copy a form but it is copies in a different format Screenshot 20

    We will wait for your response. Thank you! 

  • Kevin Support Team Lead
    Replied on August 8, 2017 at 6:09 PM

    @AccessFundraising, 

    Seems like your response did not reach this thread, please open this thread in a web browser and post your image following this guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum