Is there another way of downloading documents from submissions without receiving an email?

  • Profile Image
    ComplianceChief
    Asked on September 19, 2017 at 01:52 AM

    Hello Jotform,

    We have to do monthly backups of all register submissions.

    All downloads are going to my bosses email as he is the holder of the account.  This is becoming quite confusing & taking up so much extra time.

    Is there any other way of downloading documents?  I do not want to do them individually, though.

    Thanks

    Compliance Chief's PA

     

  • Profile Image
    Nik_C
    Answered on September 19, 2017 at 02:44 AM

    Yes, you can download all your submitted data exported as Excel, CSV or PDF:

    https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    Hope it helps.

    Let us know if you have any further questions.

    Thank you.

     

  • Profile Image
    ComplianceChief
    Answered on September 19, 2017 at 11:08 PM

    Hi Jotform,

    I do download using Excel but I am referring to the uploads....the documents that are attached to the forms.

    Thanks


  • Profile Image
    Nik_C
    Answered on September 20, 2017 at 01:13 AM

    Please try downloading uploads by following this guide: https://www.jotform.com/help/356-How-to-Download-the-Submission-Files

    If you have any further problems or had something else in mind, please let us know.

    Thank you!