How to view submission reply?

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    akashkoonjul
    Asked on October 11, 2017 at 03:37 AM

    Kindly assist on how I can retrieve all the reply from my submissions.

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    ashwin_d
    Answered on October 11, 2017 at 06:41 AM

    I am not sure if I have understood your question correctly. Do you mean to say that you want to view all the submissions you have received in your form? You can go to your form's submission page to view the submission data. You may like to take a look at the following guide which should help you:  https://www.jotform.com/help/269-How-to-View-Form-Submissions

    If you meant to ask something else, please explain your question a bit more in detail and we will surely help you.

    We will wait for your response.

  • Profile Image
    akashkoonjul
    Answered on October 11, 2017 at 07:43 AM
    Submissions I can view. However upon reply of a submission I can see what I replied. So please assist how I can see the replies I sent of my submissions.
    Thanks
    Akash
    Sent from my iPhone
    ...
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    Jenny
    Answered on October 11, 2017 at 09:37 AM

    I have checked your account and it seems that you have many forms. Can you please let us know which form are you referring to?

    I need to ask more details on the replying issue as well. Do you have any hidden fields on the form that you are referring? It is possible for you to edit the hidden fields after submission is done and send those submissions to your client with an autoresponder. 

    It would be great to provide more details on the issue so that we can assist you further.



  • Profile Image
    akashkoonjul
    Answered on October 12, 2017 at 04:43 AM
    Hi,
    Please see screenshot below where it indicates reply submission screen. I would like to be able to retrieve and see all my reply submission. So do I get access to them?
    Regards,
    Akash
    ...
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    ashwin_d
    Answered on October 12, 2017 at 05:50 AM

    Unfortunately we are unable to see the screenshot you have shared. I would suggest you to please upload the screenshot again and we will take a look. You may like to take a look at the following guide on how to upload image in forum post:  https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.

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    akashkoonjul
    Answered on October 12, 2017 at 08:43 AM
    Sending screen shot again.
    ...
  • Profile Image
    ashwin_d
    Answered on October 12, 2017 at 10:16 AM

    It seems you have replied from your email or pasted the image directly in your reply. We are still unable to view the screenshot you have shared. We cannot receive file attachment in forum post.

    Please share the image again and please take a look at the following guide on how to upload image in forum posts:  https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    We will wait for your response.