Upload Limit reached

  • Profile Image
    CityLifeRiviera
    Asked on November 02, 2017 at 02:58 AM

    Hello,

    I've a free account and I'm wondering why I get this error message "upload limit reached" since the uploads are saved in my google account?

    My second question is: if I delete a submission, will the upload file in my google account be deleted also ?

    Thank you for your answer.

  • Profile Image
    BJoanna
    Answered on November 02, 2017 at 05:22 AM

    I checked and your account is now within the limits. I also saw that you deleted some of your submissions. 

    If you delete your submissions files on your Google Drive will not be deleted. 

    However, if you are using Google Spreadsheet, the links of uploaded files inside of the spreadsheet will no longer work because files are deleted from our servers. 

    You can also download your submissions before you delete them. 

    How to Download Form Submissions as Excel/CSV/PDF

    How to Download the Submission Files