Can I create a form that people upload a photo to?

I'm consider JotForm to help us manage service requests for our custom window covering business.  We service and warranty all of the products we sell.  After 14 years in business, we average about 6-8 service calls per week.  Our current process is to ask people to email us a description of the problem along with a photo.  This would be easier for the customer if we used a form.  Could a customer upload a photo to the form?

Thank you

Yes, it is possible to upload a photo to the form. Inside of this guide, you can find how to create Upload Form:

How to Create File Upload Forms

Related guide - How to Change the Allowed File Types in the Upload Field

Before you start creating your form, I would suggest you to sign up and create a Free account. You can use this link to sign up - https://www.jotform.com/signup/ 

This guides can also help you to create your form:

User Gude

How to Create Your First Web Form

Hope this meet what you are looking for.