Email information based on option chosen in form

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    Asked on November 20, 2017 at 11:59 AM

    Hi.... We need to give our users a COUPON code within the notification email based on what they chose on the form.

    To be more specific --  we have a form field:


    There are 2 events to choose from... If they choose event #1 then in the email notification we want to give them LINK 1 + COUPON-CODE-01,  if they choose event #2 on the form then we want to give them LINK 2 + COUPON-CODE-02 on the notification.

    Is this possible?



  • Profile Image
    Answered on November 20, 2017 at 01:12 PM

    Yes, it is possible to create a condition wherein the email alert will be sent based on the selected option. Please refer to this user guide: How-to-Send-Email-Based-on-User-s-Answer.

    The idea is to create 2 email notifications/autoresponders with different email content. After that, you need to create a condition wherein if the user selected the 1st option, then the notification 1 will be sent. 

    Related guides:

    Hope that helps. Thank you.