Email notifications: Added whitelist, only "Test form" seems to work.

  • Profile Image
    Richard Winblad
    Asked on December 15, 2017 at 04:56 PM

    Added whitelist, only "Test form" seems to work.

    https://submit.jotform.us/submit/73406560454152/



    This is a re-post of a comment on Whitelisting JotForm IP Addresses and Domains

  • Profile Image
    aubreybourke
    Answered on December 15, 2017 at 05:16 PM

    I checked your form and submitted a test. You can see on your email history that it sent successfully to both recipients.

    How-to-View-All-Your-Form-Email-History

    If you are not receiving them:

    1. Please check your spam folder

    2. Please wait a couple of hours as sometimes emails are delayed

    3. Setup SMTP for your form. Incoming mails from Jotform may get rejected by your email provider. Using a different server to send your email would get through (as its not from Jotform).

    How-to-Setup-SMTP-for-a-Form