Why is the form I have emebedded to my website causing conflicts?

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    NorthernEnterpriseSolutions
    Asked on January 12, 2018 at 11:51 PM

    HI there

    I came across your service and really enjoyed using it. I've even put it on all of the pages on my site. 

     

    I just wanted to pass on that it seems to be causing a conflict with my header preventing it, and my sticky menu form displaying. Instead I see a rotating load symbol. I've removed the code and my headers work fine again

    I love this product, so please let me know if there is something I can do to debug the builder. 

    Your advice is very much appreciated. 

     

    Kind Regards

    Gabrielle Stewart

  • Profile Image
    TREVON
    Answered on January 13, 2018 at 10:19 AM

    If you have embed your form using the Javascript embed option then this may be the reason you are having JavaScript conflict. I tried locating where the for has been embedded in your website and I could not find it.

    If you are using Javacsript embed I would recommend changing the embed method to Iframe method as this is the most stable method off embedding form to a websites since it is less likely to be affected by Javascript conflicts.

    Below is a guide on how you can embed your form to your website using Iframe.

    https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code