How can i not display the options of the items in the email notification

  • Profile Image
    RivesDuRhone
    Asked on February 08, 2018 at 10:44 AM

    This how my actual form looks like. You can see that i used the "Option" tool to make a Description (blue).

    15181042921.PNG

     

    My problem is that when i receive the notification email, the email displays the whole Description (the "Option" tool). I would like to hide these descriptions because it's way too big for the email.

     

    15181043754.PNG

     

    This is how my form "code" actually looks like.

    15181045012.PNG

    and I would like to have something like that, so i can only display the name (and not the whole description) mesProduits.name.

    15181045653.PNG

    I already checked many forums but I havent found anything yet. Any ideas ? :(

  • Profile Image
    david
    Answered on February 08, 2018 at 11:57 AM

    It is possible to separate out some parts of the payment field, but it doesn't look like removing the product description is one of them:

    https://www.jotform.com/help/231-How-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts

    As far as I can tell, it would not be possible to remove the description when including the products.

  • Profile Image
    RivesDuRhone
    Answered on February 09, 2018 at 04:01 AM

    So will it be possible to remove the description from the payement form and add it between every products ? But i cant drag any item between the products. Is there another way to do that ?

    15181667875.PNG

  • Profile Image
    ashwin_d
    Answered on February 09, 2018 at 08:18 AM

    Yes it is possible to add the product description in "Text" field and the inject custom css code in form to place those text fields in between the products.

    I have cloned your form and will get back to you on this soon.

  • Profile Image
    ashwin_d
    Answered on February 10, 2018 at 03:22 AM

    Please take a look at the following cloned form where I have added the description in "Text" field and injected custom css code to place it after the products:   https://www.jotform.com/80393088161963 

    Do test this form and get back to us if you need any other changes. Feel free to clone this form for a closer look. The following guide should help you in form cloning:   https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL


  • Profile Image
    RivesDuRhone
    Answered on February 21, 2018 at 04:32 AM

    Thank you it worked really fine. :)

    But now i have another issue:

    The payment form (yellow) is going on top of the "Description" area.

    1519205175a1.PNG

    I would like to move the yellow thing under the text area, I had this idea: I would like to add an id or something only on the "Envoi" payement form. So I can move the yellow thing with a padding-top without moving all the other "form-product-details" (red)

    1519205339a2.PNG

    This idea doesnt work because I can not modify the HTML file on JotForm. Is there another way to move only some items like this ?

  • Profile Image
    RivesDuRhone
    Answered on February 21, 2018 at 06:39 AM

    I was also thinking that i could move the whole "Envoi" form but the problem is the same

    1519213171a3.PNG

    Still no id1519214077a4.PNG

     

    I also recently try this css injection:

    1519217815b1.PNG

    But it doesn't even change my form

    1519217853b2.PNG

  • Profile Image
    ashwin_d
    Answered on February 21, 2018 at 08:13 AM

    If you have cloned my form which I share with you earlier than please inject the following custom css code in that form:

    #cid_3 > div > div > span:nth-child(14) > div > label > span > span.form-product-details {

        margin-top: 63px;

    }

    The following guide should help you how to inject custom css code in form:  https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    Alternatively you can also clone the following form where I have injected the custom css code:  https://www.jotform.com/80393088161963

    Hope this helps.

    Do get back to us if you need any other changes.

  • Profile Image
    RivesDuRhone
    Answered on February 21, 2018 at 08:18 AM

    Looks like everything is ok now. Thank you! :)